Privacy Policy

PDL Contact Centre Ltd has made consumer privacy a high priority. We have a long-standing policy of protecting our customers' privacy in all of our business operations. PDL Contact Centres Ltd has the responsibility to protect the confidentiality of any information transmitted over the network and to safeguard the use of information customers may reasonably expect us to keep private.

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In protecting your privacy rights, PDL Contact Centre Ltd:

• Safeguards customers' information from unauthorized access.
• Honors consumers' requests to remove their names from our telephone, e-mail, or mail solicitation lists.
• Strives to keep customer records current and accurate.
• Collects, maintains and uses customer information that is necessary to provide the most helpful and personalized products and services to meet consumers' needs.
• Maintains the confidentiality of customer information when undertaking projects with other companies.
• Honors requests from customers for account information the company has about them.

Accountability

• PDL Contact Centre Ltd is responsible for personal information under its control and for designating individual(s) accountable for compliance with the following principles.

 Consent

• The knowledge and consent of the individual are required for the collection, use, or disclosure of personal information, except where inappropriate.

Limiting Collection

• The collection of personal information shall be limited to that which is necessary for the purposes identified by PDL Contact Centre Ltd.

Accuracy

• Personal information shall be as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used.

Safeguards

• Personal information shall be protected by security safeguards appropriate to the sensitivity of the information.