30 Years of Excellence and We're Just Getting Started

PDL has been providing exceptional customer service in communications and technology since our inception in 1982. Today, we're a global outsourcing call centre based in Calgary, Alberta, Canada, serving clients around the world. PDL has long been recognized as a leader in the call centre industry for providing innovative solutions, award-winning service and giving back to the community. Open 24/7/365, PDL offers a full range of multilingual contact centre solutions that are custom designed for every client.

Never the same solution twice.

The challenges facing your business are unique, and we develop all of our call centre solutions around that philosophy. We take customer satisfaction seriously, which is why we make the time to develop customized programs guaranteed to meet your very specific needs. These customized programs are the reason our customers remain the most loyal and dedicated in the world and our employees are regarded as the best in the industry.